Workspace Terms & Conditions

1. DEFINITIONS

1.1 Werksy
Refers to Werksy Technologies LTD, a company registered in the United Kingdom (“we,” “us,” or “our”), together with its officers, directors, and employees.

1.2 Workspace
The party agreeing to these Terms and offering its premises to end users (“Users”) for coworking or office use.

1.3 Platform
The Werksy website, mobile applications, backend systems, and any other services or tools provided by Werksy.

1.4 Stripe
The third-party payment processor through which all financial transactions under these Terms are carried out.

1.5 User
Any individual or entity utilizing the Werksy mobile app or services to access or book coworking space at the Workspace.

2. ACCEPTANCE & ELIGIBILITY

2.1 Registered Business
By listing your facility on the Werksy Platform, you confirm that you are a legally registered business entity, and that your Stripe account reflects accurate, up-to-date information about your legal status.

2.2 Compliance with Local Requirements
You must comply with all applicable laws, regulations, and permit requirements relating to the operation of your Workspace, including (but not limited to) fire safety, health and safety standards, and building codes.

2.3 Mandatory Amenities & Signage
Each Workspace must provide at least (a) reliable Wi-Fi, and (b) access to power outlets for Users. You agree to display Werksy’s scan-in/scan-out sign(s) in a clear and prominent manner at your reception or primary entrance.

3. SCOPE OF SERVICES

3.1 Listing on the Werksy Platform
Werksy allows you to list details of your facilities (e.g., location, amenities) and accept bookings from Users for short-term coworking or office use. You grant Werksy permission to use any images, descriptions, or other materials you provide for promotional and informational purposes at Werksy’s discretion.

3.2 No Maximum Capacity
Werksy does not impose a maximum capacity on your Workspace. It is your responsibility to ensure you comply with any legal or building-specific capacity restrictions.

3.3 Use of Facilities
Users primarily use your Workspace for business or coworking activities. You acknowledge Werksy may, at its discretion, remove or delist your Workspace from the Platform for any reason, including but not limited to inappropriate conduct, legal issues, or user complaints.

4. PAYMENTS & FEES

4.1 Merchant of Record
Werksy is the merchant of record for all transactions through the Platform. Users pay Werksy (via Stripe) for the time spent in your Workspace, and Werksy subsequently remits payment to you in accordance with these Terms.

4.2 Commission & Booking Fee

• Default Commission: Werksy charges a thirty percent (30%) commission on the total fee charged to the User (inclusive of any applicable taxes/fees), unless a different commission rate is expressly agreed in writing between the Workspace and Werksy.
• Booking Fee: Users pay a booking fee equal to their price per hour divided by 1.7. This booking fee is borne by the User and does not affect your payout.
• For Workspaces participating in Werksy Pro, the standard commission rate for pay-as-you-go transactions will be reduced to twenty percent (20%) instead of the default thirty percent (30%). This adjusted rate remains in effect while actively participating in Werksy Pro.

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4.3 VAT & Taxes
Werksy does not separately charge VAT on its commission. You are responsible for determining and remitting any applicable taxes on your share of the revenue (or on the services you provide), in accordance with your local tax laws.

4.4 Payout Process
Payouts are processed via Stripe into the bank account details you provide during onboarding. You may have the option to choose a payout schedule (e.g., daily, weekly, monthly) as facilitated by Stripe. Stripe’s records of all transactions serve as confirmation of amounts due and paid.

4.5 Payment Holds
Payouts are subject to a holding period of twenty-four (24) to forty-eight (48) hours to allow for the resolution of user disputes, chargebacks, or suspected fraudulent activity. Werksy reserves the right to extend this holding period at its sole discretion if circumstances warrant further investigation.

4.6 Currency
You may select your preferred local currency when onboarding to the Platform, subject to Stripe’s capabilities. All payouts are made in the selected currency unless otherwise agreed upon.

4.7 Discounts & Promotions
4.7.1 Overview
Workspaces may opt in or out of various discount programs through their Workspace settings on the Werksy Platform. These discounts affect the final price paid by the User for their visit, but the Werksy booking fee remains unaffected unless otherwise noted.

4.7.2 Welcome Discounts

• Description: When enabled, eligible Users receive a one-time coupon that covers part or all of the cost of their first visit to the Workspace.
• Mechanics: If a User’s visit cost exceeds the coupon value, the User pays the difference. Werksy then disburses funds to the Workspace according to the commission terms outlined in these Terms.
• Notes: This discount replaces any prior “free first visit” offers. The Workspace can toggle this on or off at any time.

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4.7.3 10% Discount (3+ Hours)

• Description: When enabled, if a User stays over three (3) hours, the total spend (visit duration * price per hour) is automatically reduced by ten percent (10%).
• Booking Fee: The Werksy booking fee is calculated on the original hourly rate and is not discounted.
• Workspace Earnings: Your net payout (after Werksy’s commission) is based on the discounted total (unless otherwise agreed).

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4.7.4 20% Discount (5+ Hours)

• Description: When enabled, if a User stays over five (5) hours, the total spend (visit duration * price per hour) is automatically reduced by twenty percent (20%).
• Booking Fee: The Werksy booking fee is calculated on the original hourly rate and is not discounted.
• Workspace Earnings: Your net payout (after Werksy’s commission) is based on the discounted total (unless otherwise agreed).

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4.7.5 Double Discounts

• Description: Werksy may, at its discretion, run promotional “Double Discounts” for Users. For example, if a Workspace has the 10% discount enabled, Werksy may choose to double it to 20%.
• Werksy Coverage: In such cases, the Workspace’s share is only affected to the extent of the originally selected discount (10%). Any additional discount offered on top of that (the extra 10%) is covered by Werksy and does not reduce the Workspace’s earnings.
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5. REFUNDS, DISPUTES & CANCELLATIONS

5.1 Refunds & Partial Refunds
Werksy, at its sole discretion, handles partial refunds and disputes raised by Users. While we may consult with you regarding the circumstances, the ultimate decision regarding refunds rests with Werksy.

5.2 Cancellations
You may cancel a User’s upcoming visit at any time, but doing so may adversely affect your listing or incur penalties under separate policies that Werksy may develop. Users’ cancellations are subject to separate User Terms.

6. LIABILITY, INSURANCE & INDEMNITY

6.1 Insurance
You are required to hold and maintain adequate insurance coverage (including public liability insurance) to cover any and all claims that may arise from the operation or use of your Workspace. Werksy does not provide insurance coverage on your behalf.

6.2 Limitation of Werksy’s Liability
Werksy acts solely as a facilitator of the booking and payment process between you and the User. We do not accept any liability for personal injury, property damage, or any other losses arising out of Users’ conduct or the condition of your Workspace.

6.3 Indemnity
You agree to indemnify and hold harmless Werksy, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms;
• Your failure to comply with applicable laws or regulations;
• Any claims relating to the condition, safety, or operation of your Workspace;
• Any disputes or claims brought by Users based on your acts or omissions.

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7. DATA PROTECTION & PRIVACY

7.1 Limited Access to User Data
Through the Werksy Platform, you may receive only minimal information about Users who visit your Workspace (e.g., first name, profile image, check-in/check-out times, total price charged). You shall not attempt to access, store, or process any additional personal data of Users beyond that which Werksy shares for operational purposes.

7.2 Compliance with Data Protection Laws
You agree to comply with all applicable data protection laws (including UK GDPR and the Data Protection Act 2018) when handling any personal data related to Users, whether obtained directly from Werksy or otherwise.

8. TERM & TERMINATION

8.1 Term
These Terms take effect upon your first listing on the Werksy Platform and remain in force until terminated in accordance with the provisions below.

8.2 Termination by Workspace
You may terminate your listing and remove your Workspace from the Werksy Platform by providing at least forty-eight (48) hours’ written notice to Werksy.

8.3 Termination or Suspension by Werksy
Werksy reserves the right to suspend or terminate your listing for any reason at its sole discretion, including but not limited to non-compliance with these Terms, negative user feedback, or legal/regulatory concerns.

8.4 Effect of Termination
Upon termination, any pending payouts may be held until the resolution of outstanding disputes. No new user bookings will be accepted after termination or during a suspension period, and any existing bookings may be canceled by Werksy at its discretion.

9. CONFIDENTIALITY & NON-CIRCUMVENTION

9.1 Confidential Information
All commission rates, booking data, and other commercial details you receive from Werksy are considered confidential. You shall not disclose such information to any third party unless required by law.

9.2 Non-Circumvention
You agree not to engage in any activity aimed at circumventing the Werksy Platform. This includes (but is not limited to) directly soliciting Users who discovered your Workspace via Werksy to book or pay outside the Werksy Platform.

10. INTELLECTUAL PROPERTY

10.1 Use of Werksy Branding
You must display Werksy’s scan-in/scan-out signage in a visible location in your Workspace. Any additional Werksy branding materials provided to you shall be used in accordance with Werksy’s branding guidelines.

10.2 Workspace Branding & Materials
By providing images, videos, or other promotional content to Werksy, you grant Werksy a royalty-free, worldwide license to use and distribute such materials to promote the Werksy Platform and your Workspace.

11. GOVERNING LAW & DISPUTE RESOLUTION

11.1 Governing Law
These Terms are governed by and shall be construed in accordance with English law.

11.2 Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or invalidity thereof, shall be referred to and finally resolved by arbitration in London, England, in accordance with rules chosen by Werksy at its reasonable discretion. The language of arbitration shall be English.

11.3 No Formal Escalation Procedure
No formal internal dispute escalation procedure exists at this time; however, Werksy encourages the parties to attempt good-faith negotiations prior to initiating arbitration.

12. DISCLAIMER OF USER CONDUCT

Werksy does not warrant or take responsibility for the behavior, conduct, or activities of any User accessing your Workspace. You acknowledge that any misconduct, illegal activity, or damages caused by a User is the User’s sole responsibility, and you agree to pursue any such claims directly with the User if necessary.

13. MISCELLANEOUS

13.1 No Geographic Obligation
Werksy currently has no geographic restrictions on where it operates or which Workspaces it accepts. We reserve the right to deny or remove any Workspace listing at our discretion.

13.2 Entire Agreement
These Terms constitute the entire agreement between you and Werksy relating to the subject matter herein and supersede any prior verbal or written agreements.

13.3 No Waiver
Any failure by Werksy to enforce any right or provision of these Terms shall not constitute a waiver of future enforcement of that right or provision.

13.4 Severability
If any provision of these Terms is found to be invalid or unenforceable by an arbitrator or court of competent jurisdiction, such provision shall be severed, and the remainder of these Terms shall remain in full force and effect.

13.5 Notices
Any notices required under these Terms shall be in writing and deemed delivered when sent via (i) email to your registered address on file with Werksy or (ii) any other method of electronic notification recognized by law.

By listing your Workspace on the Werksy Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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Werksy Pro

These terms supplement the existing Werksy Terms & Conditions and apply specifically to Workspaces participating in the Werksy Pro subscription model.

1. DEFINITIONS

1.1 Werksy Pro
‍A subscription model allowing Users to pay a fixed monthly fee (£99 per month) for flexible access across multiple Workspaces.

1.2 Revenue Pool
‍The aggregate subscription fees collected monthly from Werksy Pro subscribers, less Werksy’s fixed commission.

2. PARTICIPATION & COMMISSION

2.1 Participation
‍Participation in Werksy Pro is at Werksy’s sole discretion. Workspaces wishing to opt-out of Werksy Pro must notify Werksy at least seven (7) days before the end of a month to cease participation for the following month. For example, if a Workspace wants to opt-out for August, notification must be provided at least seven (7) days before the end of July. Werksy reserves the right to manage the availability of spaces within Werksy Pro.

2.2 Commission
‍Werksy charges a fixed commission of twenty percent (20%) from the Werksy Pro monthly Revenue Pool. Participating Workspaces will also benefit from a reduced twenty percent (20%) commission rate on pay-as-you-go transactions.

3. PAYMENTS & PAYOUTS

3.1 Revenue Calculation and Payouts
‍Your monthly earnings from Werksy Pro will be calculated based on the proportion of time Werksy Pro subscribers spend in your Workspace relative to the total usage across all participating Workspaces. Payouts for Werksy Pro subscriptions will be processed within the first seven (7) days of the month following the subscription period.

3.2 No Payment Hold Period
‍There is no payment holding period applicable to Werksy Pro earnings.

4. MONTHLY USAGE CAPS

4.1 Setting and Modifying Usage Caps
‍Workspaces can set their own monthly usage caps for Werksy Pro subscribers. If you reduce your cap, the change will not take effect until the following month. Werksy recommends setting caps based on dividing £99 by your hourly rate.

4.2 User Notifications
‍Werksy will clearly display each Workspace’s monthly cap and the User’s current usage within the app. Users will receive notifications prior to exceeding their cap and subsequently transitioning to pay-as-you-go billing.

5. USER SIGN-UP INCENTIVE

5.1 Onboarding Reward
‍For each successful referral generated by the Workspace, you will earn a commission from the subscriber’s first monthly payment. The commission percentage is determined by the Workspace's monthly hours cap as set on the first day of each month. For example, providing subscribers with 40 hours of access equates to a 40% commission, while providing 20 hours equates to a 20% commission. The commission is capped at a maximum of fifty percent (50%). Commission payments are processed alongside regular Werksy Pro payouts within the first seven (7) days of the following month.

5.2 Fair Usage and Abuse Prevention
‍Werksy reserves the right, at its sole discretion, to review, adjust, or withhold commission payments if a Workspace is found to be engaging in practices deemed unfair, abusive, or inconsistent with the intended use of the referral commission structure.

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6. PROMOTIONS & DISCOUNTS

6.1 Werksy-Led Promotions
‍Werksy retains the exclusive right to offer promotions, discounts, and influencer-based incentives at its expense. These promotions will not affect the Workspace’s revenue share.

7. ACCESS & MEMBER BENEFITS

7.1 Member Benefits
‍The provision of any member-specific benefits (e.g., 24/7 access, dedicated desks, member events) to Werksy Pro subscribers remains at the discretion of the Workspace.

8. REPORTING & DATA

8.1 Dashboard Reporting
‍Werksy will provide clear reporting via your Workspace dashboard, distinguishing between Werksy Pro subscriber usage and standard pay-as-you-go users.

9. TERMINATION & OPT-OUT

9.1 Notice Period
‍Workspaces wishing to opt-out from Werksy Pro must notify Werksy at least seven (7) days before the end of a month to cease participation for the following month. Werksy will handle all subscription payment processes independently, ensuring no disruption to user billing during this notice period.